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Sustainability Manager - International Distributors & Global Travel Retail


The Sustainability Manager GTR&DIS leads the development and implementation of a comprehensive sustainability (incl. Non-Financial Reporting) strategy for Lindt's Travel Retail and International Distributor markets. Plays a key role in aligning divisional sustainability efforts with the overall Lindt Group Strategy, working closely with the local cross-functional sustainability team and the Group Sustainability Department driving impactful initiatives, guiding and overseeing local execution and ensuring we achieve our ambitious sustainability goals. 

DRIVING and INTEGRATING an agile sustainable agenda

• Chair and coordinate a cross-functional sustainability group of GTR-DIS leaders to review holistic performance, track and align project plans, develop quarterly scorecards for the local management team and identify opportunities for improvement
• Be a driver of change implementing a GTR-DIS divisional Sustainability Roadmap aligned with the Group Sustainability Plan, outlining measurable goals, initiatives, and timelines for achieving sustainability objectives.
• Translating and implementing a robust sustainability reporting procedures for the division together with Controlling
• Lead and manage the education and execution of key focus areas, specifically Packaging and Human Rights across the divisions, collaborating with cross-functional teams:

Packaging and Point of Sale Fixtures

• Work with marketing and copackers to develop a sustainable packaging and point of sales fixtures roadmap for the next 3 years, to ensure achievement of Lindt global packaging and decarbonization targets.

• Review all new proposed NPDs during Go to Market process (or local equivalent) to help consider more environmentally friendly choices. Challenge teams to consider less packaging, more recyclable packaging, and better pallet utilization.

• Analyze non-financial reporting metrics for packaging and KPIs

• Monitor local packaging regulatory developments. Determine and communicate impact to business, setting up teams and projects as necessary to manage, mitigate and report as necessary.

Human Rights

• Human Rights Due Diligence
• Policy Development
• Training and Capacity Building
• Monitoring and Reporting
• Risk Management
• Strategic Advice

REPORTING & METRICS

• Ensure implementation of suitable metrics and KPIs
• Coordinate the recurring data collection for the Group submission
• Track and report on sustainability performance against divisional sustainability goals
• Analyze non-financial reporting metrics and key performance indicators together with topic leads to drive local strategy and continuous improvement

NETWORKING & STAKEHOLDER ENGAGEMENT

• Engage with internal and external stakeholders to foster collaboration and promote sustainable practices.
• Represent the division in Group-wide sustainability discussions
• Chair and coordinate the DIS/GTR cross-functional sustainability group
• Build strong relationships with key stakeholders across the GTR and DIS markets, facilitating change management
• Participate in Group-wide initiatives and updates (e.g., Science based targets for climate, Non-Financial Reporting Guidelines) and exchange best practices

TREND AND REGULATION MONITORING

• Stay up-to-date on the latest sustainability trends and best practices within the TR and FMCG industries.
• Stay informed about human rights and environmental regulations and participate in industry associations and forums.
• Monitor regulatory developments, emerging trends, global developments and competitors to inform strategies and activities, together with accountable business functions
• Support the headquarter in conducting periodic dual materiality assessments and execute local risk assessments (e.g. human rights risks) to analyze social and environmental impacts, risks and opportunities of Lindt & Sprüngli

Education and professional background:

• Bachelor's degree in a relevant field such as environmental science, engineering, or business.
• Master's Degree (preferred) in fields like sustainable management, environmental policy or sustainability leadership.
• 3- 5 years of experience in developing and implementing sustainability strategies, preferably within the FMCG or retail industry
• Proven track record of success in driving measurable sustainability improvements
• Strong commitment to and passion for advancing social and environmental impacts in global value chains
• Human Rights due diligence experience
• Strong commitment to and passion for advancing social and environmental impacts in global value chains
• Familiarity with sustainability risks, impacts, trends, and best-practices
• Fluency in English and another major business language (French or German preferred)

Capabilities:

• Strong understanding of sustainability principles and frameworks.
• Critical thinking and analytical skills: ability to identify trends in data and reports and to 'see the big picture'
• Strong project management expertise.
• Experience working in a cross-cultural environment.
• Highly effective collaborator with ability to work and partner cross-functionally and influence without direct authority
• Excellent communication skills
• Entrepreneurial spirit, embracing change and acting as a driver for upcoming initiatives

• Well-being
• Development
• Mobility and flexibility
• Family-friendly environment - properly insured
• Diversity and inclusion
• Perks and leisure activities

We have many extras to offer. You can find out more on our career page and in a personal interview.

We make the world a sweeter place.

We are currently represented in over 120 countries, with headquarters in Kilchberg. Our main markets are Europe and North America. Furthermore, Lindt & Sprüngli is accessible from every corner of the world thanks to its extensive global network of distribution partners, subsidiaries and almost 500 of its own Lindt boutiques.

Over 1000 dedicated people work at the Kilchberg, Altendorf and Olten sites. Every single one of us is important. Together as the Lindt team, we give our best every day and make the difference.