Internship in Crew AI Chatbot development (limited 6 months, 80-100%, all genders)
It’s the little differences that make working at SWISS so appealing. The fact, for example, that we treat every detail with care, see quality in terms of hospitality and view nationality through an international lens. In a similar way, we see variety as richness, a job as an experience and SWISS as a world of inspiration. You, too, will be stimulated in our special working environment – one in which, wherever you are, you’ll always feel: Truly SWISS .... where people matter.
In this internship you can pioneer the future of conversational AI. You will lead the project to create and refine a cutting-edge chatbot that enhances customer interaction and transforms digital experiences. Dive into the world of AI and make an impact for our Flight and Cabin Crew Members.
- Conduct a customer journey analysis to understand user needs and derive the MVP scope
- Develop a project incl. timeline to implement the MVP and ensure the timeline and goals are met
- Integrate and optimize existing NLP capabilities for enhanced performance and improved results
- Ensure best possible setup of the existing UX/UI design elements to improve the user experience
- Develop new features and functionalities based on user feedback and project requirements
- Perform rigorous testing to ensure seamless functionality and user satisfaction
- Document all developments, updates, and user feedback for comprehensive reporting and future reference
- You possess a university degree in computer science, data science, economics or similar
- You have a sound understanding of natural language processing (NLP) concepts and integration
- Your goal is to work in a highly motivated team and to be an essential part of it by using your strong interpersonal & social skills
- You are a person with an entrepreneurial mindset, and you know how to deal with complex subjects
- You know how to work with state-of-the-art software (MS 365, Power Platform, Miro, etc.) and you like to adapt to new software and tools
- You like to work in a hybrid work environment, and you can support the team physically as good as virtually
- You enjoy communicating in English and as a strong asset also in German
For any further questions, please contact our Recruiting Services Center at +41 44 564 22 66.
