Retail Coordinator
Your missions
- Ensure the boutique information is accurate, exhaustive, and up-to-date in all the Retail systems.
- Partner with our HQ Business Intelligence and IT Teams for the development of Performance Dashboards through different systems and sharing platforms to follow-up on the Retail KPIs, and help the Markets and Boutiques pilot their Business.
- Prepare and deliver recurring reports to support the Performance Reviews with HQ Management and Market audiences.
- Answer to ad-hoc requests for reporting, performance analysis and studies, identify and communicate trends and share internal and external benchmarks.
- Contribute to Client Data Management, elaborate client lists and reports, track journey performance and conduct regular reviews to provide key insights.
- Get an in-depth understanding of the client data, to help on the development of the client targeting strategy in Retail.
- Build qualitative content for Guidelines and Presentations.
your Profile
- University Degree or equivalent with a first successful experience in a Premium or Luxury Retail Business.
- An experience on the field, working in a Market and/or Boutique would be a great plus.
- A good knowledge of performance & data management systems is a plus: PowerBI, GCP, Salesforce, etc.
- Excellent analytical skills with the ability to collect, organize, analyze, and illustrate significant amount of information with attention to detail and accuracy.
- Ability to monitor and transform data into actionable insights.
- Strong data mindset, with a passion for customer centricity.
- Good communication and presentation skills.
- Good understanding of luxury and watchmaking industry is a plus.
- Proactive with a constant drive for improvement.
- Team player, with empathy and ability to understand and create bonds within different cultural environments, great sense of collaboration with internal and external stakeholders.
- Language: English mandatory, French is a plus.
- Office 365 tools: Excel, Word, PowerPoint, Outlook.
Über die Firma
