Strategy Program Manager
Job Purpose:
Delivery of major business transformation projects.
Key Responsibilities:
• Lead 1-2 major change programmes with multi million revenue impact for IWG; ensuring
change happens on time and in full.
• Accountable for the magic 3 in projects: Time, cost and scope.
• Manage the stakeholders expectation and fulfil the business needs.
• Creating plans, including targets for milestones, adhering to deadlines and allocating resources.
• Communicating updates on progress in a timely and easily understood format.
• Delegating tasks on the project to employees best positioned to complete them.
• Leading on analysis and content creation as needed.
• Identifying and managing potential risks and liabilities of multiple projects.
• Making effective decisions when presented with multiple options for how to progress.
• Serving as a point of contact to ensure different team actions remain in synergy.
• Communicating with stakeholders and executives to keep the project aligned with their goals.
• Performing quality control throughout development to maintain the standards expected.
• Motivating people involved in the project to complete tasks on time.
Required Skills, Experience & Qualifications:
• Bachelor/Master degree
• 3-6 years of experience in project management or business delivery environment (B2B, B2C or consultancy)
• Well-structured and organized – projects can impact > 130 countries; attention to detail is critical
• Great stakeholder management and communication skills to liaise with any level, including high quality content creation to do so
• Analytically driven – able to prioritise initiatives based on business impact, perform own analysis as necessary
• Open minded and honest communication style – a team player Self-driven and proactive. Willingness to go the extra mile
• Pragmatic approach - hands on and roll up the sleeve mentality when required
• Aim for the best so that customers have a great day at work
• Highly experienced with MS Office products (incl. MS Project, MS Excel and MS Powerpoint)
• Technology savvy and a good understanding of IT releases (waterfall and agile).
About the company
IWG has been at the forefront of flexible working for more than 30 years. With over 3,500 locations
around the globe, spanning brands including Regus, Spaces, Signature and HQ, we have made it
possible for businesses of all sizes to make the transition to hybrid working, empowering employees to work wherever and whenever is most convenient.
We help more than 8 million people and their businesses to work more productively, supported by a
choice of professional, inspiring and collaborative workspaces, communities and services. As the world’s leading provider of hybrid work solutions, with four times the number of locations compared to its nearest competitor, IWG is already working with over 80% of the Fortune 500 and counts businesses including Amazon, Netflix, EY and Uber amongst its customers.
Companies of all sizes are shifting to flexible working to lower costs, improve employee retention and lower their carbon emissions. The flexible workspace is expected to grow by 600% by 2023, when 30% of all office space will be hybrid. We are growing our network faster than ever to keep up with demand from customers as we work towards our goal of reaching 30,000 centres.
Carbon Neutral Workplaces
IWG’s purpose of helping everyone have a great day at work, while protecting people and the planet is
at the heart of everything we do. We are proud to supply all of our customers worldwide with carbon neutral workplaces, and we have a strong climate action plan in place to help us achieve our objective of Net Zero emissions by 2040.
Leading Employer Award
IWG is proud to be the recipient of a Leading Employer Award in both 2022 and 2023. Awarded exclusively to the top 1% of employers, the accolade is testament to our diverse global workforce and the role everyone plays in bringing our purpose, culture and values to life, every single day.
Join us at https://careers.iwgplc.com/home
- Strategy Program Manager .pdf