Store Assistant

We are looking to welcome co-workers to join our fantastic Sales, Customer Services & Checkouts team here at IKEA Glasgow.

START DATE: 21st of September 2024.
All interviews will take place on the 11th of September.

WHAT WE OFFER
• £12.00 basic hourly rate

12 hours working 3 days out of 7 (evenings & weekend & weekend only))
16 hours working 4 days out of 7 (evenings and weekends)

We operate 7 days a week to meet the shopping needs of our customers, this role will require availability to work during the day, late evenings, and full weekends. All our part time roles will receive every 4th weekend off (weekend only contracts are exempt from this.)

WORKING WITH US HAS ITS REWARDS
Our co-workers bring unique ideas and talent to work every day and we offer a variety of benefits that suit their and their family's everyday needs.

• 15% co-worker discount & I-Benefits discount portal helping you save £100’s on Highstreet retailers
• Free & Confidential Employee Assistance Program and Wellbeing Portal
• X3 Life Assurance, enhanced statutory pension contributions & interest free loans
• Holiday on Christmas Eve & Christmas Day
• Family Friendly policies & benefits
• Commitment to your development throughout your IKEA career, starting on your first day
• Free parking and you can also enjoy a free hot or cold meal option every shift!

WHAT YOU'LL NEED TO HAVE
The ideal candidate will have a passion to ensure our customers have an amazing shopping experience, an eagerness to learn and embrace change with a solution-orientated approach to the many challenges and tasks that present themselves. You will have the ambition to grow within IKEA and to help develop others too. Previous experience in a sales or customer service environment is desirable.

WHAT YOU'LL BE DOING DAY TO DAY

SALES
• Build loyalty by listening to our customers & using your knowledge of IKEA product range offer informed solutions.
• You keep your area of responsibility clean, tidy, priced and fully stocked, and ensure that the IKEA basic merchandising standards are in place at all times to give customers a positive shopping experience
•You actively approach customers to identify their needs and advise them on the best solutions for their life at home through home furnishings.

CUSTOMER RELATIONS
You aim to create a positive experience for our customers, so they will want to return and shop with us again over time. Provide an efficient and accurate checkout and returns experience in the store while working with daily and weekly service targets to drive service delivery. You work together with colleagues in other functions to support the customer experience.

Here at IKEA we recruit through our values and togetherness is one of the core values in the IKEA culture, we expect our candidates to be natural team players who will embrace change with a solution-orientated approach. In IKEA we place great emphasis on leading others and ourselves with a positive approach, even during the busiest and most challenging times.

WE CARE FOR THE PEOPLE
It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life to join us, where we feel valued for our uniqueness and recognised for our diverse talents.

RECRUITMENT PROCESS INFORMATION
If you have any special requirements during the interview process, please let us know as soon as possible.

First step, please attach an updated CV with your application so we can get to know you better.

Come see things a little differently with us and be part of creating a better everyday life for the many.

IKEA reserves the right to close a job vacancy earlier than originally advertised.

For any advice or support, email us at Write an email and we’ll be happy to help!