Senior Technical Writer - Service
Johnson & Johnson is recruiting for a Senior Technical Writer, Service, for Robotics and Digital, located in Santa Clara, CA, USA.
At Johnson & Johnson,?we believe health is everything. Our strength in healthcare innovation empowers us to build a?world where complex diseases are prevented, treated, and cured,?where treatments are smarter and less invasive, and?solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.
In this role you will plan, research, and write service manual documentation for a highly technical and innovative medical device platform.
Key Responsibilities:
- Works without appreciable supervision.
- Plans, research, and writes service manual content.
- Works within the confines of the Quality System policy as well as global regulatory requirements and follows company style guide and branding requirements.
- Collaborates with a cross-functionally product development team to acquire source material and information to develop understanding of the products.
- Leads sophisticated service-related documentation projects, builds schedules, determines deliverables and identifies project inter-dependencies.
- Reports status on assigned projects and assures that the quality of service meets internal and external customer requirements.
