Senior Manager, Global Digital Operations
Johnson & Johnson's Family of Companies is recruiting for a Senior Manager, Global Digital Operations to join our exciting team and be part of the digital transformation within MedTech! This position must be based out of New Brunswick, New Jersey. Consideration will be given to candidates working out of our High Wycombe, Great Britain, and Zug, Switzerland locations.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Thriving on a diverse company culture, celebrating the uniqueness of our employees, and committed to inclusion.
Job Description
Johnson & Johnson MedTech Digital (JJMTD) is recruiting for a Global Digital Operations Leader. This individual will work alongside leaders within the JJMTD team and with key strategic external partners, primarily responsible for shaping and executing upon the Digital Factory operating model and external company contract and relationship management. The role will report directly to the Global Head of Data & Digital Operations.
This is a meaningful role for the team and reports to the Global Head of Data & Digital Operations. Our team is a pioneer within MedTech and Johnson & Johnson! We are excited to have this new role lead multiple aspects of digital operations supporting our team and global growth initiatives.
The JJMTD vision is to build a future where medical intervention is more planned, less invasive, and more personalized. Our organization is passionate about crafting the future of Digital Surgery by developing digital, software-based solutions for hospitals, clinicians, and patients. These solutions, when integrated with J&J MedTech robotics and broad portfolio of medical devices, are intended to deliver a comprehensive Digital Surgery experience for clinical customers and the patients they serve.
Are you flexible, self-motivated, curious, and passionate about revolutionizing the future of Digital Surgery?
Key Responsibilities:
Digital Factory Op Model
- Refine, shape, and lead the Digital Factory Operating Model in partnership and collaboration with JJMTD Global Delivery Practice and 3rd party supplier partner.
- Shape, track, manage the top level critical metrics (Key Performance Indicators) and goals and achievements (Objectives Key Results) for the Digital Factory to drive contract compliance and performance results from supplier partner.
- Operations lead for contract development between Digital Factory and other J&J MedTech franchises/regions.
- Partner with key stakeholders internally to ensure smooth functioning of Procurement to Pay and Order to Cash business processes for MedTech Digital
Key Supplier/External Partner management
- Lead contract development for Key Suppliers/External Partners in collaboration with Legal, JJMTD Leadership, Finance, Procurement, and other internal partners.
- Potential to lead additional external partner management with key companies, similar to Digital Factory.
- Contract performance management of key vendor contracts
Business Operating Mechanisms
- Manage the coordination and logistics for upskilling and driving Digital awareness and knowledge across J&J MedTech.
- Coordinate, manage, and deliver select meetings as needed.
- Ongoing JJMTD ERP system support and management.
- Run other operating mechanisms as the need arises.
- Define, build and implement key operating mechanisms that’s needed for operations of MedTech Digital organization.
Miscellaneous
- Stay in sync with internal training and learning requirements.
- Represent the global JJMTD team as required.
- Operations support across JJMTD.
