Senior Manager Business Process Excellence – Lead to Cash | EMEA Hub (f/m/x)
This function offers you the chance to work on one of ZEISS' key group programs that aims to drive harmonization and standardization of processes and structures that define the way how ZEISS will work for years to come. Furthermore, it is a fantastic opportunity for someone who is looking to transition into ZEISS, get to know the company from an instrumental position, while leaving already their individual mark.
Manage compliance with global template processes and ensure process standardization & harmonization within a hub in a global SAP deployment
Conduct local fit-gap analyses and define required template process adaptions (incl. business roles, system authorizations and data requirements) for multiple (parallel) SAP S/4HANA deployment projects
As per design governance, decide on process designs and/or facilitate decision-making in higher committees
Drive interaction with process experts from segment hubs/local entities and provide guidance on business process design aspects
Report functionally to global process owners and ensure that rules & guidelines from global process owners are executed in the hub
Ensure alignment with global process owners and other deputy process owners on integration topics
Identify and align improvements of the global template with global process owners
Review and approve design, configuration and functional specification documents
If required, support in the design of test cases
The stream Lead-to-Cash (L2C) covers esp. the following process areas:
Customer order management incl. sales order creation and (e-)invoicing, pricing, (rental) contracting, consignment
Intercompany sales incl. clearing center involvement, available to promise check and variant configuration
Accounts receivables management incl. cash collection, digital payments, dunning, dispute and collections management
Sales-related reports regarding e.g., sales volumes
Integration with sales-related processes & systems e.g. RAR, sales tax, CRM, Webshop interfaces
5+ years of relevant professional experience related to business process management
Excellent knowledge of end-to-end business processes for at least one process domain (e.g., Lead-to-Cash, …)
Proven methodological know-how of local fit-gap analyses and process design
Solid assertiveness in defending the global template
Strong decision-making acumen and ability to reach consensus/compromises on process designs among different stakeholders
Experience with SAP R/3 and SAP S/4HANA as well as relevant third-party business systems is a plus
Excellent conceptual, analytical and communication skills
Fluent in English, both written and spoken
Your ZEISS Recruiting Team:
Andre Grunzel
