Senior Customer Portfolio Manager - Power Outage Management (Hybrid)

Job Description Summary

All resources, and logistics required to perform services and maintenance activities on customers' site/property.

These activities contribute to, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering. Impacts the team’s ability to achieve service, quality and timeliness of objectives.

The role is subject to operating policy objectives.

There is moderate autonomy within the role. High levels of operational judgment are required to achieve outcomes required.

Job Description

Serve as a liaison between internal/external organizations and your assigned customer(s), own the customer relationship, and contribute to the overall business strategy and growth.

Develop and own site customer communication plan, coordinate and facilitate regular GE/Customer meetings to address all open items and action plans and reviewing existing and new GE products/services that could provide value for the customer.

Oversee Gas Power warranty and applicable commercial considerations including concessions as they arise balancing maximum benefits for the customer and GE

Be responsible for outage/non-outage parts planning including requests for quotes, providing quotes to customers, placing/managing parts orders through delivery, and invoicing for parts as applicable.

Accountable for GT Outage planning and execution processing of all Change Orders as applicable.

Provide leadership in owning and driving all emergent/forced outage matters to resolution.

Prepare, organize, and facilitate pre-outage planning meetings, post-outage meetings and outage milestone meetings.

Own contract leadership and fulfillment including all project deliverables and understanding the T&Cs and contract requirements such as LD & Bonus structure.

Basic Qualifications/Requirement

Bachelor’s Degree from an accredited University or College (OR Associates degree with 5-10 years of experience in a power generation industry)

Minimum of 5-7 years of GT/ HD knowledge and experience within the Power Plant or/and Tech Field services and outage management.

Other Eligibility:

Ability to travel up to 50% of your time where GE Gas Power part of Vernova is contracted within the primary location as listed;

National Relocation Benefits are offered to US citizens / No sponsorship or Immigration support offered for those highly competitive roles available in the USA as posted with preferred locations: Mississippi or Alabama. Bordering state such as GA may be considered.

Desired:

Strong leadership, financial and commercial skills

Experience planning and executing maintenance and upgrade outages while working on deliveries with the customer leadership teams.

Demonstrated communication & organizational skills.

For U.S. based candidates only, for purposes of complying with U.S. pay transparency requirements, the base pay range for this position is $115,000 -165,000 USD Annual.

The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. This Senior Professional Band position is also eligible for A Variable Incentive Bonus of 15%.

*The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas.

This position will stay open on the career website until at least August Aug 7th /2024

Benefits Available to You:

Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling, and referral services.

Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants.

Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.

General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program. This document does not create a contract of employment with any individual.

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: Yes