Senior Cash Collector with Portuguese
At Johnson & Johnson,? we believe health is everything. Our strength in healthcare innovation empowers us to build a? world where complex diseases are prevented, treated, and cured,? where treatments are smarter and less invasive, and? solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.
SENIOR CASH COLLECTOR WITH PORTUGUESE
Location: Prague
Contract: full time, permanent contract
The responsibilities & the impact YOU will have:
- Cash Collection for assigned region according to defined procedures, finance principles and respective legislation
- Making outbound calls and responding to inbound calls promptly according to processes
- Order release within scope of authority
- Respond to specific questions from local organizations, customer service, audit, finance reconciliation and invoice processing groups and clarify situations when necessary
- Identify doubtful debt and take corrective actions when necessary
- Identify growth trends and propose potential uplifts
- Proactively suggest ideas to automate processes and improve execution of tasks
- Meet dashboard metrics related to I2C
- Perform all accounts receivable procedures as required, in a timely manner
- Active involvement in identifying potential business improvements
- Update of work instructions
- Work with credit reports and monitoring from credit agencies
- Performing periodical credit limit reviews with limited amount of supervision
- Analyze I2C process issues and process change requests and make recommendations as part of the regional process governance
- Applying unidentified and unapplied cash receipts to the correct invoice(s) according to the defined procedures , finance principles and legislation