Senior Business Operation Manager
Job Description
The primary role of this role is to review and optimize sales structure/ territory / sales target allocation, build up customers' database / optimize customer segmentation, develop sales incentive plan, internal & external KPI and SFE tracking report system to maximize sales force effectiveness.
Role responsibilities:
Strategy
- Drive short-term and long-term business planning and strategy execution about customer segmentation, target setting, territory allocation etc.
- Design proper sales behavior KPI and timely funnel review process to drive sales execution improvement
- Support to develop field sales incentive scheme and build up timely business review and reaction process;
- Support to develop tailored dashboards/reports to monitor performance data and track progress ensuring they are easy to use and implement for the end user
- Manage reporting, monitoring and analysis of performance data, and sales activities to support recommendations to sales teams
Enablement
- Monitor and analyze sales team performance on multiple quantitative and qualitative KPIs to provide conclusive reports and recommendations adapted to support the Commercial Excellence agenda
- Support strategy to improve efficiencies and enable enhanced capabilities to deliver advancement in sales force effectiveness
- Review KPI metrics to ensure compliance with guidelines and in consultation with Business Unit Leaders
- Cooperate with sales team and key teams to optimize the development of business process and system
- Cooperate with BI team, commercial team, IT team etc. to optimize online and offline sales data analysis to drive sales team efficiency and effectiveness
Über die Firma
