Senior Analyst, Digital Sales Support
Johnson & Johnson is currently seeking a Senior Analyst, Digital Sales Support to join our Orthopaedics Commercial Operations team located in West Chester, PA; Raynham, MA; or Warsaw, IN.
At Johnson & Johnson,?we believe health is everything. Our strength in healthcare innovation empowers us to build a?world where complex diseases are prevented, treated, and cured,?where treatments are smarter and less invasive, and?solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.
Orthopaedics Commercial Operations is the conduit between the business and the sales organization, enabling sales growth objectives through ensuring appropriate resources are available and balanced throughout the US market. Within Orthopaedics Commercial Operations, the Digital Sales Support team has responsibility for implementing and auditing the operational strategy for our digital surgery offerings. The Sr. Sales Support Analyst has responsibility to develop and deploy strategies in collaboration with Field Sales to enable sales growth objectives through ensuring appropriate resources are available and balanced throughout the US market. The Sales Support Senior Analyst (Digital) will play an integral role in helping Joint Reconstruction's exciting new Digital Surgery platform unlock its full potential!
Key Responsibilities:
- Manage and ensure the timely distribution of all VHN unbilled PPC usages monthly.
- Core team member of the VHN monitor swap out initiative and work with stakeholders to streamline, execute and monitor roll out to ensure operational accuracy.
- Maintain/update capital asset information & accountability
- Core team member of the Bluetooth tagging initiative for VHN/KINCISE roll out to ensure air tags are properly distributed & programed. Support sales team and monitor process.
- Leverage data visualization software to design reporting solutions, enhance sales dashboards, and produce on-demand reports, effectively contributing to comprehensive compliance and enterprise risk mitigation efforts.
- Foster cross-team collaboration to ensure a uniform understanding of processes among business partners, significantly reducing instances of non-compliance and improving operational efficiency.
- Manage, distribute, and enforce SOPs for digital surgery compliance monitoring to ensure unilateral process understanding amongst business partners, identification/resolution of outstanding action items, and 100% reduction of non-compliance instances.
- Provide mentorship to other team members and transfer knowledge across departments, Operating Companies, etc.