Sales Manager-Meeting & Events
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Key Responsibilities:
- Identify and pursue new business opportunities for meetings, conferences, and events.
- Develop and implement sales strategies to achieve revenue targets and grow the hotel's meetings and events business.
- Conduct market research to identify potential clients and trends in the meetings and events industry.
- Build and maintain strong relationships with corporate clients, event planners, and other key stakeholders.
- Provide exceptional customer service by understanding client needs and offering tailored solutions.
- Act as the main point of contact for clients from the initial inquiry through to the event’s completion.
- Prepare and present proposals, quotes, and contracts to clients, ensuring they meet their event requirements and budget.
- Negotiate terms and conditions to secure bookings and achieve favorable terms for both the client and the hotel.
- Collaborate with the marketing team to create promotional materials and campaigns aimed at driving event sales.
- Oversee the planning and execution of meetings and events, coordinating with internal departments such as catering, audio-visual, and event services to ensure a smooth operation.
- Ensure all event details are accurately documented and communicated to relevant departments.
- Conduct site visits and pre-event briefings to guarantee that client expectations are met.
- Work closely with the hotel’s event planning and operations teams to ensure the successful delivery of events.
- Participate in sales meetings and contribute to the development of overall sales and marketing strategies.
- Provide training and support to junior team members as needed.
- Bachelor’s degree in Hospitality Management, Business, Marketing, or a related field.
- Proven experience (typically 3-5 years) in a sales or event management role within the hotel industry.
- Strong understanding of the meetings and events industry, including trends and client needs.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to build and maintain professional relationships with clients and internal teams.
- Proficiency in Microsoft Office Suite and experience with event management and CRM systems.
- Strong organizational skills with the ability to manage multiple events and priorities simultaneously.