PRODUCT OWNER E-COMMERCE

The company

At Swatch, we thrive on surprise. Whether it's with our collections, action sports or artistic collaborations, we don't stay inside the box. We're here to shake things up with our striking designs, which always reflect the zeitgeist but never fail to catch the eye. That's what we do best, and that's what we've done since 1983.

Our team is a collective of passionate people, headquartered in Switzerland and present worldwide. We are visionaries and revolutionaries - unwaveringly true to ourselves and unafraid to do things differently. Together, we are here to make the world a little more colorful and exciting by embracing newness and boldness. You might even say that we're more than just a watch company.

In order to reinforce the E-commerce team in our HQ in Bienne, we are currently looking for a

PRODUCT OWNER E-COMMERCE

Job description

Role Overview:

As a Team Lead, E-Commerce Product Owner at Swatch, you will play a pivotal role in shaping the future of our E-Commerce platform and strategy. Managing and external development team, you will work closely with cross-functional teams, stakeholders, and customers to define, prioritize, and deliver product features that drive our online sales and enhance the customer experience.

Key Responsibilities:

• Optimization Salesforce Commerce Cloud platform, ensuring high performance, reliability and scalability
• Develop custom solutions and integrations with development teams
• Work with the UX/UI teams to develop custom solutions and integrations
• Develop and monitor key performance indicators (KPIs) and provide regular reports to management
• Develop custom solutions and integrations with development teams and market trends
• Create and manage the e-commerce product backlog, prioritizing feature and tasks to maximize value
• Collaborate with stakeholders, align with teams and customers on product goals
• Write detailed user stories with acceptance criteria to guide development teams
• Plan and coordinate product releases, including sprint planning, sprint reviews and retrospectives using Scrum/Agile
• Analyse trends to drive decisions and conversion rates
• Ensure that the delivered product meets defined quality standards and fulfils user expectations
• Use Jira to manage and track tasks, projects, and issue resolution to ensure timely delivery and efficient workflow within the e-commerce team
• Identify and address potential risks

Profile

You are proactive, flexible, and responsible with strong communication skills as well as pronounced analytical, technical, and planning skills. Customer, service, and solution oriented, you are used to work in fast moving, international environments and deal well with priorities and tight deadlines. You bring excellent communication and negotiation skills and are used to work independently. Moreover, you are a team player with good interpersonal skills, can build relationships with other teams and departments.

Professional requirements

Qualifications:

• Proven experience as a Product Owner or similar role in an Agile/Scrum environment, minimum 5 years, preferably in e-commerce or related industries, and e-commerce platforms such as Salesforce Commerce Cloud
• Proven experience with SEO best practices, analytics tools, and A/B testing methodologies.
• Proven experience in e-commerce management, digital marketing, or a related field.

Languages

In addition, you are fluent in English, additional language such as German and/or French is optional.

Company address

Your new employer:

At Swatch we don't do boring. We thrive on innovation and infuse our pioneering and adventurous spirit into everything we do. As such we operate in a fast-paced and dynamic environment that values creativity, teamwork and openness. We want our people to feel inspired to bring their best and authentic self to work and actively seek to create an environment that prioritizes diversity, equity and inclusion and where individuals feel heard and appreciated.

We strongly believe that happy and healthy employees are the key to success. That is why we offer attractive benefits including:

Work and holidays:

• Flexible 40 working hours / week
• 25 days of annual leave

Health insurance / Pension fund:

• Contribution to health insurance costs
• First class pension fund

Maternity/Paternity :

• Extended maternity leave
• Family allowances beyond legal requirements

Further training:

• Training and development plan
• Paid language courses

Mobility:

• Unique and modern buildings and outdoor facilities
• Convenient location and access via public transport
• Free underground parking and access to bike sharing

F&B:

• Subsidized on-site canteen and food trucks
• Free coffee and tea

Other:

• Product discounts
• Wellness benefits and fitness programs
• Fun workplace events

Contact

If you feel this challenging opportunity meets your profile and expectations, please click on the APPLY link to send us your CV in English.

SWATCH Ltd.
Human Resources
Nicolas G. Hayek Strasse 1
CH - 2502 Biel/Bienne