Product Manager, Client Sharing and Referrals
Copenhagen, Denmark
About the job
Do you see yourself getting energy from working in a commercial environment, with stakeholder management, commercial analysis, and marketing discussions?
Do you have experience within client community andengagement tools, such as referral programs or content sharing through social media and/or direct sharing?
Do you want to be part of a small but dedicated team, which works daily on improving the client experience on referral programs and content sharing for a market leading Fintech company?
If you can answer “YES” to the above, maybe you are our new Product Manager for the Client Sharing and Referrals Team?
The team Client Sharing and Referrals is responsible for the strategy, development and execution of the features referrals and social sharing, as well as the integration, performance tracking and reporting of these throughout the organisation. Two key areas of responsibility are:
Interacting with stakeholders from all of Saxo’ regional offices, helping them shape their local commercial strategy for their individual referral programs and how they want to leveragesocial sharing
Developing and executing thefeature roadmaps, cross-organisational stakeholder management, and management reporting
The team will consist of a Product Manager and a Product Owner of the Client Sharing and Referral features. Together the twowill drive the roadmap and development of the services.
The Product Manager will be responsible for the stakeholder management towards the commercial part of the organisation, as well as developing the best possible user experience together with the Product Owner.
Responsibilities
In the role of Product Manager in the Client Sharing and Referrals Team, you will,together with the Product Owner,be responsible for driving the ‘end-to-end´ customer experience and engagement. You will work in a cross departmental setup andbe workingin close collaboration with teams both in Copenhagen, as well as inSaxo’s regional offices.
Key role objectives:
Drive and uphold the commercial backlog with multi-channel and multi-regional focus
Analyse campaigns and performance metrics, provide actionable insights to drive continuous improvement and own performance reporting to all management levels
Work closely with the Product Owner to achieve the best possible client platform experiences, though work with designers and insights teams
Be point of contact for the commercial organisation; both direct and institutional
Drive interaction with marketing teams, campaign planning and workshops
Collaborate with marketing, product, and sales teams to increase brand awareness and engagement strategies, to drive customer acquisition and retention
Analyse performance metrics, provide actionable insights to drive continuous improvement and own performance reporting to all management levels
Shared feature and KPI ownership with a Product Owner to ensure alignment and collaboration
Your profile
Bachelor's degree or higher in marketing, business, or related field
5+ years of experience in developing and managing referral programs, social sharing strategy or related commercial role within in the fintech industry
Proven track record of success in driving customer acquisition and engagement
Strong understanding of the Fintech-and/orOline Brokerageindustry trends and customer behaviour
Excellent communication, negotiation, and relationship-building skills
Analytical mindset with the ability to interpret data and make data-driven decisions
Ability to thrive in a fast-paced, dynamic environment and drive results
If you are passionate about driving customer acquisition and engagement through innovative marketing initiatives, we would love to hear from you. Join our team and be part of our mission to empower individuals and businesses to achieve financial success.
We expect interviews to be conducted during August.
We get curious people invested in the world
When you work at Saxo, you become a Saxonian and part of a purpose-driven organisation, where good ideas are always taken seriously, and where you can make a true impact. We are invested in your development, and you can expect a robust career from day one when you join Saxo – no matter which role you take on.
You will join 2,500 other ambitious colleagues across 15 countries and become part of an international organisation. Working in Saxo, you will get to meet colleagues from many different cultures and backgrounds, and you should know that we value diversity and inclusion and see it as a genuine source of strength to drive growth, foster innovation and position us for long-term success.
We encourage an open feedback culture and supportive team environments enabling employees to grow and fulfil their career aspirations.
When you bring passion, curiosity, drive and team spirit, your learning journey will be dynamic and your career opportunities in Saxo will be immense.
At Saxo we don’t just offer a job – we offer an opportunity to invest in your future!
How to apply :
Click here to create an account and upload your resume and a short motivation. We look forward to getting to know you better!
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