Process Intelligence Analyst
Professional
Guildford, ENG, GB, GU1 1DB Birmingham, GB, B37 7ET
Operations
Allianz UK
Allianz Management Services Ltd
Full-Time
Hybrid working
Temporary
54260
Non-Executive
Process Intelligence Analyst
Hybrid - Guildford or Birmingham
This is a fantastic opportunity to join our Business Simplification Practice as a Process Intelligence Analyst, working in the Centre of Excellence for Allianz UK. This is a 12 month fixed term contract.
In this role you will be responsible for shaping the future of our work and being part of a team that simplifies and automates processes throughout Allianz UK. Our technology and capability are evolving quickly and we are looking for someone to work alongside a variety of stakeholders, identifying and simplifying hurdles to streamline processes that are suitable for simplification. You will take various departments on their Process Mining journey, helping to extract and map data into Celonis, create meaningful dashboards, and share the insights with the business and your wider team.
We are looking for a great communicator and influencer who can engage with people at all levels, as well as having an understanding of how data can be used to improve processes. The ideal candidate will have excellent stakeholder and project management skills, whilst also having the ability to communicate business requirements to our Data Engineers, to create data-driven solutions. Finally, you need to be enthusiastic about the world of Process Mining and the value it can unlock in our business.
If you are entrepreneurial with an interest in new tools and Process Mining, able to multitask and are excited about joining a company that offers great opportunities to develop, this could be the role for you!
About the Role
This is a diverse role that involves both Analysis and Project Management, where you will need to lead and provide direction to our key stakeholders.
Analysis/Project Management:
Collaborating with colleagues across the business to identify potential areas for Process Mining, ensuring the customer is at the heart of what we do
Understanding the business environments, business needs, eliciting business knowledge to add context to data from stakeholders at different levels
Assisting with data extraction and dashboard creation
Identifying inefficiencies, bottlenecks, and areas for improvement
Producing cost/benefit analysis on any initiatives and opportunities; prioritising initiatives based on the likely cost saving
Presenting and recommending potential solutions in line with business objectives, needs and requirements
Reporting on progress to senior leaders.
Leadership:
Ensuring all potential solutions are following Best Practice and Change Framework.
Developing and applying Celonis Best Practice tools, techniques, and standards
Championing Celonis and any other relevant tools for Process Intelligence
Facilitating monthly stakeholder meetings to discuss opportunities and changes
Supporting the development of solutions by working closely with the wider Business Simplification team
About You
We are looking for an enthusiastic person with excellent project and stakeholder management skills, who is passionate about tools that enable process impact, you'll have the ability to also work on Task Mining initiatives and understand the benefits and differences compared to Process Mining.
Essential Skills:
Strong analytical and problem-solving skills.
Knowledge of multiple different requirements elicitation techniques.
Excellence at workshop facilitation
Ability to influence and challenge constructively
Communication and relationship building skills with stakeholders at various levels
Ability to lead others and champion best practices
Desirable Skills:
Knowledge of working in an insurance or financial services organisation
Experience of Process Mining tools, such as Celonis
Understanding of Task Mining and how to run initiatives on related tools
Understanding Change Practices such as Agile, Kanban
Good MS Office skills
Experience of undertaking cost benefit analysis
Experience in data and BI tools
What We Will Offer You
You'll combine working from home with working from the Guildford or Birmingham office, there will be occasions when you'll need to travel to other UK office locations.
Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from, including, retail discounts, discounted insurance cover and our newly launched ElectriX car purchase scheme, so you can pick a package that’s perfect for you. We also offer flexible working options, global career opportunities across the wider Allianz Group, and fantastic career development and training. That’s on top of enjoying all the benefits you’d expect from the world’s number one insurance brand, including:
- 25 days holiday + bank holidays, with the opportunity to buy / sell upto 5 days
- Annual company and performance-based bonus
- Generous pension contributions and Life Cover up to 4 x salary
- Excellent opportunities for career development
- Discounted insurance products
Our Ways of Working
Do you need some flexibility with the hours you work? Let us know as part of your application and if it’s right for our customers, our business and for you, then we’ll do everything we can to make it happen.
Here at Allianz, we are signatories of the ABIs flexible working charter. We believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements. Our aim with this is to help innovation, creativity, and you to thrive - Your work life balance is important to us.
Diversity & Inclusion
At Allianz, we prioritize diversity and inclusion, demonstrated by our numerous accreditations: EDGE certified for gender inclusion, Women in Finance Charter members, Disability Confident employer, Stonewall Diversity Champion, Business in the Community’s Race at Work Charter signatories, and Armed Forces Covenant gold standard employer.
We embrace neurodiversity and welcome applications from neurodivergent and disabled candidates, offering tailored adjustments to ensure your success.
We encourage our employees to advocate for their needs, whether it’s assistive technology, ergonomic equipment, mentoring, coaching, or flexible work arrangements.
Accessible Application for All
As part of the Disability Confident Scheme, we support candidates with disabilities or long-term health conditions through the Offer an Interview Scheme, for those meeting the essential skills for the role.
Contact our Resourcing team to opt into this scheme or for assistance with your application, including larger text, hard copies, or spoken applications.
Hr-recruitment@allianz.co.uk
resourcingteam@allianz.co.uk
Join us - Let’s Care for Tomorrow.
54260 | Operations | Professional | Non-Executive | Allianz UK | Full-Time | Temporary