Principal Researcher

Principal Researcher – Usability Engineering and Testing (f/m/d) – evaluation /engineering/usability testing / databases / german

Project:
For our customer Roche Diagnostics International AG based in Rotkreuz we are looking for a highly qualified Principal Researcher – Usability Engineering and Testing

Background:
Roche Diagnostics Global Customer Experience and Solution Design Team (CXSD team) is looking for a passionate UX Researcher for Usability Lab to redefine Roche User Interface and Product design and transform the Healthcare industry for the better.

At CXSD you will join an international group of more than 50 researchers and designers that serve our purpose to bring the voice of customers to the core of Roche Diagnostics decisions by designing and enabling a seamless patient-centric experience across our portfolio of products and services. You will be part of a motivated team whose mission is to scale up the usability testing practice within the company, automate processes around usability testing as a formative evaluation method, identification of key partners, training and evangelizing usability testing methods.

As a Principal Researcher in the Usability and CX Lab you will be part of the most advanced usability program on the market, designed to immerse users in close to real-life environments to gather ultra-fidelity insights. You will play a key role in the development of the next generation of products and solutions by ensuring that usability testing is performed with the right tools, processes and quality. You will be part of Roche usability lab and work alongside different project teams contributing to their usability studies.

You will be responsible for leading and documenting different tests using methodologies such as A/B testing, unmoderated usability tests and VR concept testing in addition to moderated formative usability evaluations. You will be responsible to lead and document studies aimed to provide insights for the development team to improve the design as well as to provide objective evidence that the design outputs of a certain phase in the product development life-cycle are meeting all requirements.

The perfect candidate owns a relevant master’s degree and more than 2 years of experience. Additionally, the candidate has experience with formative evaluations methods, including usability testing, as well as experience in collecting and analyzing physiological and behavioral data. The candidate also has excellent presentation skills and knowledge about tools or platforms to automate usability testing. Lastly, the person communicates fluently in English.

Tasks & Responsibilities:
* Identify user profiles, tasks, hazard-related use scenarios, usability risks and requirements
* Responsible for translating UX research insights, user needs, business requirements and technical requirements into pleasant and efficient User Experiences
* Plan and execute formative usability studies
* Provide guidance and mentorship to more junior designers supporting them on professional development, output and productivity
* Cooperate with the UX and Human Factors team to identify synergies and improve our processes, shared methods and templates
* Advocate for accessibility, quality and usability for end-users
* Support team members on the usability testing process and methods

Must Haves:
* MS in Science, Industrial Engineering, Psychology, Human Factors Engineering or other related technical field
* Min. 2 years of relevant experience
* Experience with formative evaluations methods, including usability testing
* Experience in collecting and analyzing physiological and behavioral data
* Excellent presentation skills and ability to communicate know-how, experiences, ideas, solutions and deliverables effectively and persuasively
* Knowledge about tools or platforms to automate usability testing
* You like to stay informed about industry trends and best practices related to usability testing and other formative evaluation methods
* Experienced in planning, executing and documenting usability studies in the medical field is a plus
* Fluent in English. Other languages are always a big plus.

Nice to Have:
* Knowledge managing testing participant databases

Reference Nr.: 923538SGR
Role: Principal Researcher – Usability Engineering and Testing
Industrie: Pharma
Workplace: Rotkreuz or Basel
Pensum: 100%
Start: 01.09.2024
Duration: unlimited
Deadline: 23.07.2024

If you are interested in this position, please send us your complete dossier via the link in this advertisement. If this position does not fit your profile and you wish to be considered for another position directly, you can also send us your dossier via this ad or to jobs[at]itcag[dot]com.

Contact us for more information about our company, our positions or our attractive Payroll-Only programme: +41 41 760 77 01.

About us:

ITech Consult is an ISO 9001:2015 certified Swiss company with offices in Germany and Ireland. ITech Consult specialises in the placement of highly qualified candidates for recruitment in the fields of IT, Life Science & Engineering.

We offer staff leasing & payroll services. For our candidates this is free of charge, also for Payroll we do not charge you any additional fees.