Operation Readiness Lead (80-100%)
Skyguide provides air navigation services in Switzerland and parts of neighbouring countries. With around 1500 employees from more than 30 nations, we are pursuing an ambitious innovation strategy that is based on a strong safety and learning culture. We are guided by four values: "We team up to succeed", "We drive innovation", "We own what we do" and, finally, "We create great customer value".
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The Operation Readiness Lead is responsible for a high quality and efficient deployment and transition into operation of changes and technical releases. To do this, close collaboration is required with all operational entities, operational support functions and technical supply organization, mainly the OPS readiness organization within the technical department.
- Ensure all operational changes and technical releases are ready to be deployed, that means that all tests, quality and safety assessments, etc. are fulfilled and signed off
- Ensures all ops (including simulation-based) training is planned and delivered to time and quality
- Provide an operational transition plan involving all concerned operational units (internal and external to Skyguide) including an impact assessment of the change or release
- Oversee the operational support activities to ensure the necessary foundation for the transition of change/release into operation
- Manage the communication with all stakeholders, including customers (operations) and suppliers (technical delivery) to ensure a mutual understanding of a change or release and its impact on operation, and prevent misunderstandings and misalignment
- Design and implement improvement measures to the operational readiness and transition management process in skyguide
- Air traffic management experience with a broad understanding of operational need
- Practical experience in and further education in change management and agile methodologies is a plus
- Ability to coordinate and manage multiple stakeholder needs
- Open-minded team player with good interpersonal skills
- Analytical mindset, critical thinking and problem solving
- Fluent in English, good command in German or French is a plus
Location: Wangen b. Dübendorf or Geneva
When: 01.10.2024 or upon availability
Work percentage: 80-100%
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