IT Manager (m/f)
Looking to be a part of an award-winning team that leads at the forefront of IT innovation? We have the perfect opportunity currently available for a dynamic personality focused on delivering first-of-its-class gastronomic experiences at FIVE Hotels and Resorts, dare-to-be-different destinations that capture the glamour and vibe of Dubai and Zurich.
FIVE's exciting new project, FIVE Zurich, which opened on 30th June 2022, is a newly revamped lifestyle hotel and Swiss hotspot that has previously been visited by the likes of Rihanna, Freddy Mercury, Grace Jones and Muhammad Ali as regular guests. Set to be a huge success, overlooking the city center from Zurich's stunning Uetliberg plateau, this property is home to 149 suites and rooms as well as 7 award-winning and new culinary concepts centered around FIVE's hallmark musical stylings. The new FIVE hotel in Zurich seamlessly unites the very best of Swiss hospitality with FIVE's characteristic flair for exceptionally indulgent experiences for guests from the city and international visitors alike.
So, stay tuned!
Our IT team are the final piece of the puzzle, they are cultured yet trendy personalities with an intuitive ability to anticipate colleagues' needs by being in the right place at the right time and delivering a hospitality experience that goes above and beyond - crafting experiences for our team members that last a lifetime.
As an IT Manager you will join a committed IT team driven with the intent of delivering ‘FIVE-star' guest experiences to an international diaspora.
As our ideal candidate, you have proven experience in a highly active environment. Your organizational, communication, and leadership skills are second to none and you enjoy developing solutions that push groundbreaking boundaries.
You'll work closely with the management team to develop constantly evolving service goals.
- Hands-on approach with a ‘can-do!' work attitude
- Flexibility, Proactiveness and Good Organization Skills
- Commitment to delivering exceptional guest services with a passion.
- Previous IT experience is required, preferably in the hotel, leisure, and/or service sector
- Positive, proactive outlook, hardworking and outgoing personality - and a fun-to-work-with energy at all times!
- Swiss work permit holder/EU passport holder
- Experience of all Microsoft systems
- Strong working knowledge of industry regulations
- Knowledge of Opera PMS and Micros is an advantage
- Support the IT Department in its efforts to ensure the quality and delivery of IT systems for both the hotel and its Guests.
- Support the Event Operations in setting up IT equipment & AV for Meetings & Events
- Provide day-to-day support for all internal hotel IT systems and users, minimizing any system outages
- Record all issues that arise and advise of any issues that need further attention
- Communicate with the hotel team to respond to any guest-related IT requirements
- Cordinate and collaborate with Dubai IT network team
- Recommend system improvements
- Live the exciting FIVE Life
- Attractive incentive schemes
- Rapid career advancement
- Team-spirited colleagues