Laboratory Account Manager - Midlands & Northwestern Region
Work Schedule
Standard (Mon-Fri)Environmental Conditions
Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)Job Description
Thermo Fisher Scientific Inc. is the world leader in serving science with a mission to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies in their laboratories, we are here to support them.
A Team of more than 130,000 colleagues deliver an unrivalled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services and Patheon. For more information, please visit www.thermofisher.com.
We are looking for a Laboratory Account Manager for the Midlands & Northwestern Region to join our ImmunoDiagnostics Division (IDD).In this role you will be responsible for developing and efficiently implementing key account plans as part of a team, which will enable delivery of sustained growth across our Phadia™ allergy and autoimmunity business.
What will you do?
As the Account Manager for covering the Midlands & Northwestern Region your responsibilities will include:
Maintain existing business and grow the Allergy & Autoimmune market initiating the sales process by scheduling appointments: making initial presentations: understanding account requirements through a consultative selling approach.
Develop and efficiently implement and maintain accurate and up to date account plans and customer details in SFDC working alongside your Marketing, Clinical, Technical Services and Application Specialist colleagues
Ensure all activities and meetings are logged in an accurate and timely manner within salesforce.com.
Own and negotiate contracts (incl. capital sales, reagent rentals) and service contracts are handled and led in a timely manner working alongside the Contracts & Tender and Tech Service team.
Lead the Tender response on your territory engaging with primary MSPs (Managed Service Providers) and conduct site visits and business reviews on a regular basis.
Actively participate in forecasting and planning activities applying Thermo Fisher Diagnostics tools
Support Cost Per Reportable (CPR) customers and carry out stock checks
Develop and engage with Key Opinion Leaders across your territory.
Communicate effectively with all parts of the organization.
Ensure compliance with internal Quality Processes.
Attend internal & external meetings and events
Customer facing role with expectation that majority of time will be spent with customers face to face, travel 50-75%.
How will you get there?
Qualifications
Bachelor or Master’s degree in Life Sciences e.g. Biomedical science.
Relevant Laboratory/Pathology Sales Experience and/or IVDR product experience.
The successful candidate will have the following skills and experience:
Excellent presentation, verbal and written communication skills.
Effective sales planning & territory management skills.
Use of CRM or Salesforce.com experience.
Work flexibly, self-motivated with good interpersonal and communication skills.
Teammate, able to work effectively with colleagues.
Passionate professional with a ‘Can Do’ demeanour.
Commercial approach to build and develop customer relations and close sales.
Strong prospecting, discovery, sales, objection handling and closing skills.
Ability to effectively analyse data.
Someone who seeks continuous development.
Have a valid driver’s license and be able to travel in the region approximately 75% of the time.
Benefits we offer:
In addition to a competitive base salary we offer an attractive sales incentive bonus plan, contributory pension plan, 25 days holidays + public holidays, private health insurance, annual salary reviews and excellent training and progression opportunities.
About us
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, address complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
