Head of Global ICT (m/f/x)

Oettinger Davidoff Group, with sales of over half a billion Swiss francs and over 4,000 employees around the world, traces its roots back to 1875 and remains family-owned to this day. The company is dedicated to the business of producing, marketing, distributing, and retailing premium-branded cigars, tobacco products and accessories. The premium-branded cigar business includes Davidoff, AVO, Camacho, Cusano, Griffin’s, Private Stock, Zino and Zino Platinum. Oettinger Davidoff Group is also the sole agent of many brands in several countries such as Haribo in Switzerland. Its business is anchored in a strong “crop to shop” philosophy, having pursued vertical integration from the tobacco fields in the Dominican Republic and Honduras to its global network of 65 Davidoff flagship stores/satellites and strong appointed merchants in over 130 countries.

For our Global ICT team, we are currently looking for a motivated

The Head of Global ICT is a senior leader with a proven track record in the wider ICT area. She/he will be responsible for the entire information and technology supply to our businesses, all ICT processes, services, as well as infrastructure. She/he will assume leadership for a team of approximately 50 FTEs worldwide either via direct lines at the headquarters or dotted lines in the subsidiaries.

The jobholder will play a pivotal role in the design and realization of strategic initiatives such as data & analytics, process digitalization & automation, global CRM (CX), implementation of globally standardized business processes and solutions, as well as centralized master data management. By delivering critical information and technology solutions, she/he will play a key role in driving our global growth strategy.


RESPONSIBILITIES

Strategic Planning 

• Responsible for creating and implementing a comprehensive ICT strategy in alignment with the overall business objectives 
• Create a strategic project portfolio and oversee major ICT projects 
• Drive the digital transformation, helping the organization to adapt to new technologies and processes (e.g. RPA, Digital Workplace, Data Driven Decision Culture) 
• Prepare and manage the ICT department's budget, ensuring that resources are allocated efficiently and according to strategic priorities 
• Manage actual spendings and identify opportunities to reduce costs

ICT Operating Model

• Enable lean business processes through globally standardized processes, solutions, data structures, as well as clearly defined roles and responsibilities 
• Continuously improve the global ICT operating model and drive efficiency 
• Improve and enforce global ICT policies and standards to ensure consistency, security, and compliance 
• Manage relationships with technology vendors and service providers, negotiate contracts, ensuring value for money

Service Development and Service Operations

• Run and optimize datacenters, as well as backend and client infrastructure
• Run efficient service desk and support
• Continuously improve ICT security measures to avoid any potential impacts from attacks

People, Culture and Leadership 

• Demonstrate ICT leadership standards through support of our culture, values, and behavioral expectations 
• Serve as a thought leader while collaborating with business colleagues to achieve organizational objectives 

• Nature a culture of organizational maturation and growth, valuing continuous improvement of business and ICT processes, effectiveness, and act as a strong business partner to various business units and global support functions 

QUALIFICATIONS

• Education in ICT (university degree)
• More than 5 years of experience in a similar ICT leadership role, preferably in an international environment
• Minimum 10 years working experience
• Broad knowledge in ICT technology, architecture, and master data management
• Ability to lead large, complex and transformational initiatives with multiple stakeholders and delivery partners
• Effective communication and facilitation skills
• Languages: Fluent in German and English, additional languages are a plus
• Innovative and critical thinking that challenges the status quo with new ideas that create business value
• High energy level and ability to interface effectively, productively and constructively with a diversity of colleagues, partners, stakeholders and collaborators
• Experience in the fields Data & Analytics, Business Process Optimization & Automation, SAP ERP, and SAP CX

WHAT WE OFFER

• An agile, stable and internationally renowned family business
• A modern, state-of-the-art workplace at Maison Davidoff, with a fully equipped cafeteria and garden, and only a few minutes' walk from Basel main station, including numerous catering options nearby
• A dynamic and multi-cultural working environment with modern tools
• Attractive working conditions, such as flexible working hours; and up to two weekly home office days (provided the respective position allows); five weeks of holidays per year
• Attractive employee discounts for our products

APPLICATION

If this position matches your profile and career goals, we would love to get to know you!

We look forward to receiving your full application (motivational letter, CV, references) through the Apply button.


VISIT US

www.oettingerdavidoff.com

www.davidoff.com

www.davidoffgeneva.ch