Green Coffee and Sensory Operation Quality Manager (H/F/D)

Snapshot
Location: Based in Romont, Switzerland, with weekly travel to other Swiss Nespresso Factories in Orbe and Avenches
Company: Nespresso HQ
Act. Rate: Full-Time
Type of contract: Permanent contract

What we offer at Nespresso
Flexible work policies in terms of core hours and working from home. Please talk to us during the recruitment process about what flexibility could look like for you!
Genuine opportunities for career and personal development
Modern “smart office” locations providing agile & collaborative workspaces
Dynamic international working environment
Attractive additional benefits
The pride to work for a B Corp certified company and one of the world’s most trusted brands

Position Summary

At Nespresso, we believe that we can elevate the world of coffee to drive a positive impact and be a force for good which shapes lives and landscapes for the better. We place people at the heart of our success – all 14,000 of them. We actively cultivate diversity, inclusion and belonging in the workplace. We celebrate individuality, believing that your authenticity and uniqueness can help us to grow together. Quality and sustainability are core to who we are and critical to our vision of driving positive change. We're committed to delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other.

To achieve this, we live by four behaviors. We Inspire, we Care, we Act, and we iNnovate. Each one of these reflects who we are and how we interact with one another and with the world around us. We live a culture that is built on the principle belief that individually and collectively we can. What about you? Want to be part of this exciting journey? Join the Nespresso team! And reimagine what coffee can be. Reimagine what you can become. Together we grow as individuals and teams. And as an organization. Apply online at www.nespresso.com/careers

As a Green Coffee and Sensory Operation Quality Manager (H/F/D), you will lead the Operation Quality role managing a team of quality specialists and technicians located in our 3 factories, to ensure release process related to raw materials and factory labs results & performance are managed in adherence to all internal and external relevant standards in a key area for Nespresso and our consumers.
In this position you will have the opportunity to be in close contact with factory and supply chain and operations functions, as well as with Nespresso R&D and will lead Quality controls around green coffee , and sensory for our operations in our 3 production centers. You will be the guardian of quality, compliance and control performance in this area, and you will ensure first time rights deliverables and continuous improvement with your team and European suppliers.

We offer a dynamic, inclusive, and international working environment with many opportunities across different companies, functions, and regions. Don’t miss the opportunity to join us and work with different teams in an agile and diverse context.

A day in the life of a Green Coffee and Sensory Operation Quality Manager (H/F/D)

• Manages his/her team to deliver results accurate and in time and across the 3 Nespresso factories
• Lead green coffee release process and non-conformity management
• Manage factory sensory panels, Quality control plan (QMS) and related IT systems
• Develop and implement QMS, Define required Quality standards, Quality control plans and SOP. Support their implementation with production centers while providing training, coaching and audit.
• Lead and follow up with improvement projects
• Lead sensory and Keeping Quality tests, Support Sensory SL validation of new products
• Leads problem solving methodology with the aim of implementing corrective actions for continuous improvement
• Ensure Compliance in the frame of his/her projects with internal and external standards.
• Run suppliers Quality audits and assessment
• Follows and promote safety, health, environmental and hygiene standards and Good Laboratory Practices (GLP)
  

What would make you successful

• At least 3 to 5 years of experience in management in relevant industry (food, pharmaceutical, etc.)
• Engineer’s degree in a relevant field
• Experience or strong interest in the field of Quality
• Ideally experienced in Quality Sensory
• Engineer’s degree in a relevant field
• Significant exposure management
• Strong communication and interpersonal skill
• Fluency in French and English

At Nespresso, we’ve built a culture of care and inclusion, making sure everyone can be their bold selves, while growing with the company. We innovate, dare to try, learn and scale up in a fast paced, digital and connected environment. With a diverse workforce made up of over 90 nationalities across 58 countries, you can be a part of an innovative culture, where supportive people help each other. One where anyone is encouraged to challenge the status quo and have an impact on the future for one of the biggest sustainable companies. Whatever your role, you’ll find you can drive real change and spread your enthusiasm. Join the place where you can thrive, you feel, you belong, you are inspired to be and do your best.