Facilities Manager
Facilities Manager
CBRE Global Workplace Solutions provides integrated facility management services on all continents with more than 60,000 employees. In Switzerland, the GWS division provides technical, infrastructural and commercial facility management services for clients from various industries.
For our growing Facility Management organization at a client in the Banking sector in Zürich we are looking for a
Facility Manager 100%
Your main tasks:
- Responsible for the delivery, quality, safety and cost of all in scope services for the client
- Responsible for the supervision and guidance of delivery quality safety and cost of all in scope services of all client's locations included in the LPA
- Escalation point of all issues and incidents in the client sites located in Netherlands
- Ensure the Health and Safety requirements and guidelines are observed including risk assessments for staff, subcontractors and visitors.
- Provide general administrative support to the line managers in the reporting and financial processes.
- Responsible for subcontractor and vendor management
- Responsible for customer satisfaction for all of the services both "soft" and "hard" services
- Supporting the Regional Manager in creating, developing and controlling the budget for the country and respond in regional request.
- Supporting local teams on meeting agreed budgets, SLA, KPI and deadlines
- Ensure all resources are effectively optimized, costs minimized and profit maximized for any activity under control.
- Ensure CBRE effectively manages the client's assets
- Ensure all contractual activities comply with all company legal and client requirements for Health and Safety, Quality Management, client procedures and policies, environmental policies and general duty of care.
- Ensure client sites have Health and Safety system in place and that is audited for compliance.
- Investigate, plan and make recommendations to implement best proactive and forward strategic thinking.
Your profile:
- Experience of managing, subcontractors, vendors and different services related to offices
- Experience in outsourced service solutions to international clients preferable in banking or office sector
- 2 years in the operations and management of facilities within the financial services sector or a comparable customer service related industry (hotel, catering or similar)
- Excellent knowledge in oral and written English (mandatory) French & German will be rated highly for this role.
- Ability to respond effectively to highly sensitive issues.
- Ability to comprehend, analyse and interpret complex business documents
- Ability to motivate and negotiate effectively with key employees, subcontractors, vendors, and client to take desired actions.
- Be flexible, proactive and customer focused.
- Be dynamic and have the ability to support and lead teams.
- Strong leadership skills, negotiation skills and organizational skills
What we can offer:
- Regional and international development opportunities in a fast-growing company
- Wide range of internal and external training opportunities
- CBRE GWS as a global player in the service sector with well-known customers from a multinational environment
- Good general conditions, such as at least five weeks' holiday, 40 hours a week, and an attractive pension fund solution
Contact: Edwin Murray, Talent Acquisition Partner, +41 79 501 50 93
We look forward to receiving your application!
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