Director of National Accounts

At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience.

Our portfolio encompasses two iconic properties nestled in the vibrant landscape of Southern California. From the sun-kissed shores of San Diego to the cosmopolitan allure of Los Angeles, each property epitomizes luxury and sophistication. With unparalleled amenities and service, our properties offer guests an unforgettable experience that embodies the essence of Southern California living.

Seasoned sales professional with a passion for luxury hospitality. Do you thrive in a remote environment, adept at building relationships and driving revenue growth? Join us as the Director of National Accounts, where you'll spearhead sales efforts for two prestigious properties in Southern California, leveraging your expertise to maximize profitability and foster lasting partnerships.

Summary of Responsibilities:

Reporting to the Director of Group Sales, responsibilities and essential job functions include but are not limited to the following:

• Developing and implementing strategic sales initiatives to drive group business and maximize revenue across both properties.
• Cultivating relationships with key clients and industry partners to secure group bookings and maintain rate integrity.
• Conducting thorough market analysis to identify new business opportunities and capitalize on emerging trends.
• Representing both properties at industry events, trade shows, and client meetings to promote brand awareness and generate leads.
• Collaborating closely with internal stakeholders, including sales teams, revenue management, and marketing, to ensure alignment and optimize sales efforts.
• Providing regular reports and updates on sales performance, market trends, and competitor activity to senior management.
• Overseeing the negotiation and execution of contracts, ensuring profitability and customer satisfaction.
• Serving as a brand ambassador for both properties, embodying the values of excellence, integrity, and service excellence.

Remote:

Option to work remotely from the Northeast.

Join us in showcasing the best of Southern California hospitality and creating unforgettable experiences for our guests. Be part of a dynamic team dedicated to excellence and innovation, where your talents and passion will be valued and rewarded.

What is in it for you:

• Salary Range:  $120,000 to $130,000+ incentive
• Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
• We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH

Qualifications:

• Minimum of 5 years of experience in sales within the hospitality industry, with a focus on group business.
• Proven track record of success in driving revenue and exceeding sales targets.
• In-depth knowledge of the Northeast market and key industry segments.
• Excellent communication and negotiation skills, with the ability to build rapport and influence decision-makers.
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities effectively.
• Proficiency in sales software and CRM tools, as well as Microsoft Office Suite.
• Flexibility to travel as needed for client meetings, trade shows, and industry events.
• Previous remote sales is preferred.
• Bachelor's degree in Business, Hospitality Management, or related field preferred.

Your team and working environment:

What was true in 1966 remains true to this day: The Century Plaza Hotel is part of a visionary development intent on doing what others could only imagine. Previously deemed the “Western White House,” (as the only venue outside the White House to host state dinners), Century Plaza’s place in history remains unshakeable. A modernized take on luxury and elevated guest experience from product to people enlivens the real wow factor.

This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity.  A home away from home.  Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.

Visa Requirements:  Must provide proof of eligibility to be employed in the United States of America.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.

Fairmont Century Plaza is an Equal Opportunity Employer EEO M/F/V/D

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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