Data Analyst

Alohi SA, headquartered in Geneva, Switzerland, brings together a highly competent team that focuses on merging state-of-the-art technologies with compelling user experience to simplify and enhance life for companies and people worldwide. The company provides Sign.Plus (a legally binding electronic signature), Fax.Plus (online faxing), and Scan.Plus (high-quality scans of physical documents) to over 3,000,000 customers worldwide.

At Alohi, we began our journey with an initial seed investment from Fongit “Fondation Genevoise pour l’Innovation Technologique” which is backed by the state of Geneva. But instead of relying on external funding to fuel our growth, we’ve chosen to bootstrap our way to success. This approach has allowed us to prioritize our customers and build products that truly meet their needs, without being beholden to outside investors. By remaining financially independent, we’ve been able to maintain our autonomy and agility, which have been key factors in our ability to innovate and stay ahead of the curve.

Job Description:
We are looking for a Data Analyst that is passionate about metrics and telling the stories behind the data. As a Data Analyst at Alohi, you will be responsible for collecting, analyzing, and interpreting large datasets to provide actionable insights and support data-driven decision making. You will craft effective intelligent benchmarks, understand performance, care about data quality, enable automation and create visualizations and stories that help drive our business.

Responsibilities:

• Collaborate with stakeholders to define and prioritize key business questions and objectives.
• Design and implement data collection systems and processes to ensure accuracy and completeness of data.
• Work with SQL and other data tools to extract, clean, and analyze data from various sources.
• Clean, transform, and preprocess data to prepare it for analysis.
• Analyze complex datasets using statistical techniques and data visualization tools.
• Identify patterns, trends, and correlations in the data to derive meaningful insights.
• Integrate and utilize AI tools like OpenAI API to develop and implement Retrieval-Augmented Generation (RAG) for data-driven insights.
• Assist in designing experiments (A/B tests) and analyze the results to inform product development and marketing strategies.
• Create reports, dashboards, and visualizations to communicate findings effectively to stakeholders.
• Monitor and evaluate the performance of data-driven initiatives and provide recommendations for improvements.
• Support ad-hoc data analysis requests from different departments to inform strategic decisions.

• Bachelor's degree in a quantitative field such as Statistics, Mathematics, Economics, or Computer Science.
• Proven experience as a Data Analyst or similar role.
• Proficient in SQL and experience working with relational databases.
• Strong analytical skills with the ability to collect, organize, analyze, and interpret large datasets.
• Experience with data visualization tools such as Metabase, Tableau and Power BI.
• Compelling story-telling skills, and an eye for powerful visualizations - you'll need to translate your findings for all levels of stakeholder (business and technical)
• Knowledge of statistical analysis techniques and tools.
• Proficiency in programming languages such as Python.
• Excellent problem-solving and critical thinking abilities.
• Strong attention to detail and ability to deliver high-quality work within deadlines.
• Excellent communication and presentation skills.
• Experience using OpenAI API or similar AI tools, specifically with implementing Retrieval-Augmented Generation (RAG)
• Knowledge of cloud-based data platforms (e.g., AWS, Azure, GCP) is a plus.
• Experience with ETL processes and data integration is a plus.