Commercial Excellence Data Analytics Manager

[ Introduction of ZEISS Group & ZEISS Korea ]

The German ZEISS group is a Global Leader in Optical Technology with a 175-year history.

The ZEISS Group, headquartered in Oberkochen, Germany, provides innovative solutions in semiconductor technology,industrial quality and research, medical technology and consumer optical technology. The history of the ZEISS group, which began with the founder of Carl Zeiss in 1846 based on the entrepreneurial spirit of “combining theory and practice”, has established itself as a pioneer in the field of optics through ceaseless exploration of the field of optics.

ZEISS Korea has played a key role in the Korean market for the past 36 years. For ZEISS, the Korean Market is One of the Top 5 Global Sales Markets, providing products and services from five business areas to Korean customers. The Vision Division, which handles advanced optical.

products for consumers, the Medical Device Division, which is more familiar with Smile LASIK, the Microscope Division, which provides optical and electron microscopes, the Semiconductor Division, which provides semiconductor mask products and services, and the Quality Solutions Division, which measures product quality. is growing by collaborating with Korean customers, companies and research institutes

Roles and Responsibilities

• Develop and maintain data/dashboard governance practices, ensuring data integrity, security, and compliance.

• Support to analyze complex data sets and provide data-driven recommendations to support business decision-making processes.

• Collaborate with cross-functional teams to identify opportunities for data management process improvement and automation.

• Initiate workflow of CRM operations and figure out how to pull out the data and develop the dashboard from end-to-end CRM processes.

• Stay up to date with industry trends and emerging technologies in data analytics to continuously enhance the organization's data capabilities.

• Customer profiling, segmentation and targeting.

• Allocate Sales territory/target clearly & fairly to sales rep by reviewing target factors and evaluate.

• Develop and manage the incentive process aligned with business strategic goals.

• Analyses of Sales data and Sales force activity to identify Risk & Opportunities.

• Provide actionable insights to commercial teams and all key stakeholders, ensure best practices, and develop continuous improvement plan.

• Direct report to Head of Commercial Excellence

Requirements

• Bachelor's degree

• Total 8 years‘ experience and at least 5+ years’ experience in Commercial Excellence or Data Analytics. (additional sales/channel marketing experience preferred)

• Proficiency in data visualization techniques and designing impactful dashboards.

• Strong proficiency in MS Power Platform tools, including Power BI, Tableau, etc.

• Strong analytical and problem-solving skills, with the ability to translate complex data into meaningful insights.

• Experience in CRM (Salesforce.com) key users and its operational processes.

• Excellent communication skills, with the ability to effectively convey technical information to both technical and non-technical stakeholders.

• A strong sense of responsibility and a hands-on approach – always striving to get the job done to satisfaction.

• Works effectively as part of a team, with a strong ethic to support and help to achieve team objectives as well as individual role objectives.

• Fluent in English who can clearly communicate, verbally and in writing.

• Result-oriented, skillful communication, high-powered negotiation skills, strategic thinking, and project management

Your ZEISS Recruiting Team: