Clinical Specialist - Portland, OR - Neuwave
Johnson & Johnson is recruiting for Clinical Specialist for Neuwave located in Portland, OR.
At Johnson & Johnson,?we believe health is everything. Our strength in healthcare innovation empowers us to build a?world where complex diseases are prevented, treated, and cured,?where treatments are smarter and less invasive, and?solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.
For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.
We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.
At Johnson & Johnson, we all belong.
NeuWave Medical, a division of Ethicon, LLC and a member of the Johnson & Johnson Family of Companies, is seeking a highly motivated and talented Clinical Specialist to join our team in Portland, OR. As a pioneer in the field of Microwave Ablation Systems, NeuWave Medical has revolutionized the way physicians treat patients. Our intelligent ablation system, coupled with our proprietary probe portfolio, allows physicians to tailor ablations and achieve the best outcomes for each individual patient. With our cutting-edge technology and world-class expertise, we are committed to improving the lives of patients around the globe.
Position Expectations:
As a Clinical Specialist, you will play a crucial role in providing clinical procedure support, product education, technical assistance, and exceptional customer service to physicians, nurses, and hospital staff. Your responsibilities will include:
- Building strong relationships with new and existing customers, driving the utilization of NeuWave systems and probes by creating competent and confident clinical champions.
- Assisting physicians and clinical staff by offering procedural support and serving as a technical consultant to enhance their competence and confidence in using our products.
- Identifying and acting on educational opportunities, delivering exceptional customer service, and providing technically complex case support.
- Reporting any complaints or technical issues in a timely and accurate manner, and serving as a liaison between customers and corporate office for peer review.
- Collaborating with peers to develop strategic partnerships and meet account development objectives.
- Developing and maintaining expert-level knowledge on NeuWave products, and delivering fellow/physician education programs.
- Creating and coordinating educational events for professionals in different markets, making use of available tools and resources.
In this role, you will have the opportunity to work closely with our Sales Manager, Strategic Customers, and be part of a dynamic team that is dedicated to delivering market-leading innovations worldwide. By successfully implementing our products and providing exceptional customer support, you will be instrumental in improving patient outcomes and making a positive impact in the field of medical technology.