Business Process Analyst (m/w) 80-100%

myitjob GmbH

Zürich

09.08.2024

Job Informationen

Your tasks:

Identification, recommendation, development and implementation of Sales process improvements increase operational efficiency
Orchestration of the entities involved (departments such as IT, Finance, Marketing, etc.) in the business process in terms of continuous process maintenance, review, simplification, and quality assurance
Develop and continuously optimize workflows in alignment with legal requirements, regulatory requirements, corporate governance, and best practice frameworks
Creation and maintenance of process documents, workflows, charts, instructions, training materials, and other required supporting documentation
Collaborate with stakeholders to define project objectives, gather business requirements, and ensure alignment with organizational goals
Development, documentation, and execution of training content regarding existing, new, or changed processes as well as their execution in the ERP systems
Support multiple business analysis projects concurrently, ensuring they are completed on time and within budget
Establish and maintain quality assurance processes to validate data accuracy and reliability
Stay up to date with industry trends, emerging technologies, and best practices in business process analysis

Your profile:

Master or bachelor's degree preferably in Business, Sales or a related field
Proven experience (5+ years) in business process analysis in the field of Sales
Operational responsibility in the area of Sales, e.g. as a department head or team lead, is a strong plus
Preferably experience in ERP implementation programs, for example as process manager, power user, or otherwise in a related leading role
Strong professional experience and proven track record in process documentation, standardization, globalization and rollout into organizations, both on corporate and on local level
Excellent communication and presentation skills, with the ability to convey complex information in a clear and concise manner
Strong attention to detail and a commitment to data accuracy and quality

Your Personality:

Project management experience, including the ability to manage multiple projects simultaneously
Knowledge of industry-specific regulations and compliance standards
High degree of autonomy, pragmatism and a ‘can do’ attitude
Full proficiency in English