Associate Market Manager - Athens, Greece (16 months fixed term contract)
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Associate Market Manager - Fixed term contract
*Please note that this is a fixed term contract *
The Associate Market Manager’s primary responsibility in his assigned territory is to initiate, develop and maintain a high-quality portfolio of hotel products (i.e., relevant, attractive, and competitive) for Expedia’s fast-growing global customer base.
In doing so, Associate Market Managers will also continuously work with their hotel partners to help them maximize the production potential from their participation in the Expedia marketplace by smartly utilizing the power of Expedia LPS’ unique data insights, marketing, distribution, and revenue management toolset.
This role focuses on the core of the Market Management’s team responsibility, which is to ensure that Expedia’s brands’ global customers always find the most suitable hotel for their dream trip wherever they want to go and that our hotel partners can effectively, and efficiently and throughout the year, reach Expedia’s unique breath of global traveler demand.
What you'll do:
- Develop and sustain strong partnerships by providing relevant data insights and high-quality needs-based consulting services to hotel partners (e.g. revenue management advice, marketing opportunities on the Expedia Group marketplace)
- Ensure that partner hotels’ products (content, rates, and availability) are consistently optimized on Expedia Group sites to maximize customer conversion
- Secure additional lodging rates and availability information over high demand and compression periods to satisfy traveler needs
- Secure seasonal deals and promotions to support the brands’ merchandising and marketing efforts
- Continuously promote and develop hotel partners’ high engagement with Expedia Group’s full suite of: Unique market insights (partner reports, competitive data, key performance drivers), In-house revenue management tools (Rev+), Marketing and merchandising opportunities (dynamic promotions, packages, member deals, mobile offers), Specialized brands (e.g. Media Solutions) potential opportunities, Self-service tools (Expedia Partner Central)
- Guide and support Hotel Partners to deliver the best traveler experience
- Meet performance targets and execute effectively based on KPI metrics
- Conduct regular self-learning to improve skills
- 20 - 30% of travel will be required for this position
- Other reasonable duties, as assigned
Who you are:
- Proficiency in English and Greek
- Bachelor’s degree; major in tourism or hospitality a plus but not required, or equivalent related professional experience
- 1-3 years of experience in account management, partner/client success, sales, or related field
- 20 - 30% of travel will be required for market visits
- High-impact personality, intellectual agility, entrepreneurship, empathy in relationships, team player
- Hungry, ambitious, motivated, action-oriented, results-focused, and metrics-driven
- Organization and time management skills, rigor, attention to details
- Proven follow-up/persistence when facing challenging situations
- Ability to multi-task effectively; must be able to change gears quickly without skipping a beat
- Sincere relationship builder; earns the confidence of others
- Bridges and sustains solid partnerships based on mutual support through a collaborative style
- Appetite for innovative technology, fast-changing business environment, data-driven decision making
- Demonstrates problem-solving skills
- Ability to select and present insightful datasets including performance, market, and competitor analysis and to implement meaningful action plans based on the data
- Presents ideas and directives clearly and persuasively; actively listens when spoken/presented to
- Ability to effectively communicate to various levels and through a variety of communication channels
- Able to work independently as well as be a strong team player, always seeking to improve team and organizational performance
- Help other team members (peers/colleagues from other teams) acquire skills or achieve targets/goals
About Expedia Group
Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.
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