Associate Director R&D Business Operations

CSL Behring is a global biotechnology leader, guided by a promise to save and improve lives. Millions of people around the world are living with rare and serious medical conditions. CSL Behring is committed to delivering medicines that improve their lives.

With operations in 35+ nations and ~ 30,000 employees worldwide, CSL is inspired to develop and deliver a broad range of lifesaving therapies to treat disorders such as hemophilia and primary immune deficiencies, and vaccines to prevent influenza. Our therapies are also used in cardiac surgery, organ transplantation and burn treatment. CSL is the parent company of CSL Behring, CSL Plasma, CSL Seqirus and CSL Vifor. CSL Behring is a global leader in the protein biotherapeutics industry, focused on bringing to market biotherapies used to treat serious and often rare conditions.

Could you be our next Associate Director R&D Business Operations? This position is located in our King of Prussia PA office. It is a Hybrid role. You will manage direct reports. You will report to Sr. Director, Integrated Business Operations and R&D Chief of Staff.

You will lead the R&D Business Service Navigator (BSN) team, which will provide guidance and delivery to the R&D organization when engaging with third-party service providers. This service hub will assess all Sourcing requests, facilitate the contracting process on behalf of the business (initially for Professional Services), provide guidance and routing of additional requests, and partner with Enabling Functions to remove roadblocks in the process. As metrics and insights are gathered, the Navigator Lead will implement additional capabilities within the BSN Team to increase the effectiveness to the broader R&D organization.

Responsibilities.

• Lead the BSN capability, working with the BON and Enabling Functions to implement efficient processes and accountable for performing the process and team members.
• Facilitate the contracting process on behalf of the R&D Functions; including reviewing, tracking and execution of Professional Services agreements with all internal and external parties
• Provide guidance to R&D personnel on how best to process other third-party requests, such as contingent workers, Key Opinion Leaders, and other Sourcing categories (e.g., Capital, Instruments, and Consumables).
• Educate R&D Functions on best practices within Business Services and working with the Navigator team
• Develop and compile metrics to demonstrate the level of service provided to the R&D organization by the BSN.
• Develop strategies and recommendations for improving processes, expanding capabilities, and streamlining the operations of the BSN.
• Identify service and capability improvement opportunities and lead plans for implementation
• Provide regular reports to BON on the performance of the BSN.
• Prioritize demand for BSN service, balancing specific functional needs with broader R&D needs; work through BON members to resolve conflicts.
• Ensure communication channels are in place to R&D customers to provide transparency on request status.
• Maintain relationships with both internal and external collaborators and partners across all geographical regions.
• Build relationships and collaborate within R&D (all Functional pillars) and Enabling Functions (Sourcing, Legal, Legal Services, I&T) to enforce and improve BSN processes.

Qualifications

• Bachelor's degree or equivalent in Science or Business Administration related field.
• 8 years' experience in biotechnology or pharmaceutical industry or experience in finance / business analysis.
• Working knowledge in drug research, development, and manufacturing processes of pharmaceuticals (CMC, non-clinical, clinical, and regulatory).
• Experience working with business operations software applications e.g. SAP, Ariba, Companion

Benefits

• Medical, Dental, Vision
• 401K
• PTO

#LI-Hybrid

CSL employees that work at least 30 hours per week are eligible for benefits effective day 1. We are committed to the wellbeing of our employees and their loved ones. CSL offers resources and benefits, from health care to financial protection, so you can focus on doing work that matters. Our benefits are designed to support the needs of our employees at every stage of their life. Whether you are considering starting a family, need help paying for emergency back up care or summer camp, looking for mental health resources, planning for your financial future, or supporting your favorite charity with a matching contribution, CSL has many benefits to help achieve your goals.

Please take the time to review our benefits site to see what’s available to you as a CSL employee.

CSL Behring is a global leader in developing and delivering high-quality medicines that treat people with rare and serious diseases. Our treatments offer promise for people in more than 100 countries living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. Learn more about CSL Behring.

As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL.