Assistant Manager, Liabilities and FX - Hang Seng Bank (HK)
A Career with Hang Seng Bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.? We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
We are currently seeking a high caliber professional to join our department as Assistant Manager, Liabilities and FX
Principal responsibilities
- Assist in the implementation of Liabilities/FX business growth initiatives and customer acquisition
- Collaborate with different business units to implement programs, including end-to-end process management, target identification, budget planning, frontline training, customer communication and campaign result evaluation to enhance the product penetration and profitability
- Implement change and fine-tune processes to shorten processing time, execute customer journey and transaction migration initaitives
- Develop customer / product MIs to understand customer behavior, revenue dynamics and trend, and in turn drive continuous improvement of product development and profitability management
- Ensure relevant control measures are in place to minimize the risk exposure of the Bank as well as meeting all the internal standard, compliance, policies & regulation