Assistant Conference Manager
Join us at Accor, where life pulses with passion!?
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.?
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.?
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!?
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.?
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitalityis a work of heart,?
Join us and become a Heartist®.
As a Conference Assistant Manager, you will have direct contact with clients and colleagues so your communication skills will be superb.
What you will be doing:
· You will handle meeting enquiries and bookings, ensuring a prompt and professional response and conversion of event booked in order to drive the revenue.
· You will be delivering memorable, well executed and professional events.
· You will supervise the activities of the Meeting and Events team, ensuring they are aware of their responsibilities and performing duties.
· Assisting with the set up and duration of all conferences and work closely with the Restaurant and Conference Manager and Head Chef.
· You will be able to adapt to work in other relevant departments to enhance the guest experience and to support your own development.
What we are looking for:
-We are seeking a truly unflappable person to organise and guide the team. Previous experience in a supervisory role is essential.
· Passionate about delivering the highest levels of service with a desire to learn, work hard and progress
· Excellent communication, an open personality who is relaxed and natural in their interactions- A strong team player.
· Strong interpersonal and problem solving abilities and the ability to lead by example.
· A background in a professional meeting and events sales office - this is not essential but previous hotel experience would be ideal.
· Flexible approach to work, able to multiple priorities and projects with resilience under pressure. Ability and willingness to adapt to changing requirements.
Benefits:
- £14.75 salary per hour
- Benefit from a free one- or two-day break in another Accor property in the UK each year.
- Employee discounted rates in Accor Hotels worldwide.
- Excellent training and development opportunities within the hotel and throughout Accor worldwide.
- Complimentary meals on duty.
- Recommend a Friend bonus.
- Cycle to Work Scheme.
- Further discounts in Accor properties worldwide, brands include Fairmont, Raffles, Sofitel, Pullman, MGallery, Novotel, Mercure and Ibis.
The successful candidate must have eligibility to work in the UK.