Sales Representative (German required / freelance)

what. is looking for a confident, outspoken and driven professional to lead the processing and solving new business leads. The goal of the role is to efficiently move prospects from the enquiry to closing, whilst following our deal management process.

For this role, you need an in-depth understanding of our services, company culture, key people and how we work. You’ll be responsible for promptly responding to contacts using email, phone or Slack. You’ll present the company, and our services during the initial discovery calls with new leads, understanding their needs. Your role includes identifying the potential solution and assigning routing qualified leads to the appropriate account manager after this first call.

You'll play a crucial role in maintaining an organized lead and deal pipeline, ensuring accurate CRM updates. Additionally, you'll support sales efforts by assisting with various tasks such as compiling offer documents and aiding account managers as required.

Moreover, you'll take the initiative in identifying new potential leads and may engage in outreach efforts to expand our client base, contributing to our overall growth strategy.

It is your chance to be the positive force and create 1st class experience for our prospects, from the initial interaction. Feed off the thrill of deal progress, selling, learning and contributing to help others in their success.

what. AG is one of the leading digital consultancies with headquarters in Zurich, Switzerland. With our global team, we build digital products, create outstanding websites, and help our clients to grow. Our clients range from leading startups to global enterprises.

You’ll be working across the growth and makers teams to help us reach our sales targets and generate new clients. You’ll work closely with the account managers and partners at what., and get the opportunity to collaborate across departments. Our team is distributed globally, allowing you to be part of an exciting multi-cultural team.

Must haves:

• Excellent sales drive and communication skills, understanding and empathising with clients' perspectives to build a positive impression from the start
• Demonstrated track record in sales, customer service and client relationship-building
• Strong organisational and time management skills with a keen eye for detail
• Ability to confidently communicate in both English and German
• Commercial understanding and streetwise pragmatism
• Willingness to learn, adapt and win
• Ability to switch between tasks throughout the day to avoid blockers
• Plus point is to have experience with CRM systems like Pipedrive

Should haves:

• Prior experience utilising CRM systems, preferably Pipedrive, for lead and deal management

• Understanding of growth marketing and product development services

• Digital agency experience

Responsibilities:

• Process and close deals - Take client contacts and leads from the initial interaction to closing the deal within days, whilst pushing the partners and account managers to provide important inputs in the process.

• Be there - Make the immediate and initial contact with incoming leads by email or phone

• Pitch us and collect info - Conduct discovery calls with potential clients to understand their needs, assess fit for our services, and qualify leads.

• Desk work - Efficiently process incoming leads, ensuring accurate documentation and entry into CRM systems. Track lead and deal progression through the pipeline, ensuring timely follow-up and engagement.

• Be helpful - Assist with ad-hoc sales tasks, including preparing proposal documents, presentations, and contracts.

• Be proactive - Identify new potential leads through research and networking efforts. Undertake outreach activities to engage with prospects and expand the client base.

How is it to work with us:

At what. we believe that work should be fun and something you want to do and not something you have to do. 

We help that along with the following:

• Excellent office location in Seefeld in Zürich, if you work in Switzerland.

• You take control of your availability - Need to take care of something in the morning and want to catch up later? No problem. We are results-oriented, we don’t micromanage.

• Flat hierarchy - Get decisions fast when you need them.

• You have a large amount of responsibility in your department. Do you want to change something? See possibilities to improve how we do things or what we do? The only thing needed is to speak up and we will discuss.

• Multicultural and multidisciplinary team with a focus on improving and learning. We want you to learn and grow which is why you will have access to individual training and guidance.

• If you work remotely, opportunity to visit the team in Switzerland - we cover the costs

• 25 days holiday allowance for full time employees, and public holidays off too

• Fair compensation, with the possibility to join our profit participation scheme

• Opportunities to visit clients on-site in Switzerland

• Weekly remote pilates classes for all

Information for recruitment agencies: for this position, we only accept direct applications from candidates and will not consider applications from agencies.

Please send your CV with a cover note and a 1-2min intro video in German (we find Loom or YouTube work best). Please add the link to your intro video in your cover note. Explain what attracted you to the role and why we should hire you.

Please note that only applications with a cover note and an intro video will be considered.