Business Operations Manager (m/f/d)

Born from a single question, innovation is in our DNA. Having recently celebrated our 10-year anniversary, we are a diverse and quality-conscious company, which has set itself the goal of transporting temperature-sensitive medicines in a more reliable and sustainable way. Long story short, we help save lives and preserve the environment.

Our goal? To continue to advance towards zero loss in the pharma supply chain, worldwide.

Business Operations (BizOps) serves as the company’s commando unit, often tasked with translating business goals (strategy) into tactical operations (execution). This means using a data-driven approach to find the gaps between challenges and capabilities, and then planning and executing strategic projects to close those gaps.

Here's what you'll do:

• Align strategic initiatives with SkyCell’s long-term company goals
• Support the departments and team leads in breaking down strategic initiatives into the right OKRs for their field
• Act as link between strategy and execution for strategic corporate or commercial initiatives, with a focus on scalable processes and company growth
• Facilitate seamless and effective communication between departments and project stakeholders, guiding them in the OKR process
• Collaborate with teams cross-functionally, seek feedback proactively and remove roadblocks to drive various growth and scalability initiatives
• Identify areas for improvement in existing processes and workflows to enhance efficiency, productivity and profitability
• Analyze data to identify trends, make informed data-driven decisions, and provide recommendations for improvements to fuel growth and scalability
• Proactively seek feedback from the business teams, conduct thorough data analysis, make data-driven decisions and derive improvement measures to fuel growth and scalability
• Foster a collaborative environment to drive cross-functional process improvements and improve cross-departmental transparency
• Serve as change agent, communicate changes effectively and provide training and support to ensure smooth transitions
• Lead and support end-to-end implementation of business related projects of all kinds, ensuring timely and successful project delivery
• Serve as the incubator for new ideas and growth opportunities, and foster an environment of innovation and continuous improvement
• Manage change and timeline with internal stakeholders to achieve high adoption and smooth transitions
• Lead the OKR harmonization and dissemination

This is what you'll need:

• Bachelor’s degree in Economics, Business Administration, Controlling, Engineering, or a related field
• Experience at a leading management consulting firm, investment banking or in-house strategy/business operations position at a technology company that operates at scale
• Expertise in financial planning, data analytics, OKR implementation, organizational development
• Data-driven problem solving mindset with analytical rigor, excelling at building forecasts, planning out initiatives, strategies and experiments based on business and market data
• Demonstrated ability of owning projects: seeing them through end to end, meeting tight deadlines, knowing how to delegate, prioritize, and allocate resources
• Deep understanding of financial metrics, contexts and processes that govern business decisions
• Excellent written, verbal and interpersonal communication skills when interacting with all levels of the organization, including C-suite
• Experience in change management and stakeholder management
• Strong grasp on technical topics (hard and software) and its related business requirements
• Growth mindset and bias for action with a high affinity to standardization and automation
• Language: English

What we can offer you:

• Flexible working hours for work/life balance
• Interdisciplinary and varied projects
• Diverse and global work culture/ environment
• Possibility to work for an environmentally conscious company
• Unique opportunity to actively shape processes

Why SkyCell:

We are looking for people who challenge the status quo and thrive on making a difference to people and the world around us. That’s where our Improvement and Quality team play a pivotal role and you could be a part of it.

The SkyCell Improvement and Quality team ensures unparalleled excellence in product and process through continuous improvement. Specializing in supply chain improvement, we enhance the efficiency and reliability of SkyCell containers through in-depth analysis. Collaborating cross-departmentally, we drive comprehensive business process improvements, refining workflows and boosting overall operational effectiveness. Additionally, we lead product management for SkyCell containers, continuously evolving and fine-tuning to meet customer needs. As an IQ team member, you'll be part of a dynamic, collaborative environment, contributing directly to SkyCell's growth.

We are Innovative Award Winners:

We’re driven by our core values and guided by our collaborations, purpose, and employees. Our commitment to changing the face of medical supply chains, making them safer, more secure, and more sustainable resonates strongly with every one of our employees; we’re therefore incredibly proud to have been certified as a Great Place to Work alongside being awarded a sustainability rating of Platinum by EcoVadis.

If you would like to know more about us, visit www.skycell.ch and search #WeAreSkyCell on LinkedIn.

To become part of our journey and make a difference – click apply and we will be in touch!

Please contact Lucy Slough, Senior Talent Acquisition Specialist if you have any questions (Write an email).

SkyCell AG is proud to be an equal opportunities employer, we celebrate and support diversity and are passionate about creating an inclusive environment for all employees. We do not discriminate based upon race, religion, colour, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, disability, or any other applicable legally protected characteristics.

For this position we only consider direct applications