![convergo convergo](https://media.jobup.ch/media/c98be04b-5148-4750-a40c-1f89a9e6fc13.jpg?dimensions=320x0)
convergo
Carouge GE
Die Firma convergo hat aktuell 1 offene Stelle ausgeschrieben.
Carouge GE
Die Firma convergo hat aktuell 1 offene Stelle ausgeschrieben.
CONVERGO , Carouge GE
New
Do you want to be part of a dynamic team on a journey to revolutionize the relocation industry?
Become our new Customer Succes Manager!
Location:Geneva, Switzerland / Worldwide
Languages Spoken:English, French
I/ Introduction
Project Context
We are a dynamic company specializing in bringing state-of-the-art technology to the relocation sector, facilitating the international relocation of employees.
Since 2021, we have launched an innovative web platform that connects service providers with bookers and HR managers of client companies. Our approach is transforming the way this sector operates by enhancing the experience of all stakeholders through responsiveness and transparency. We are now looking to strengthen our team to provide exceptional customer service and support our users in making optimal use of our platform.
Company Culture and Processes
Our team is small but highly motivated. By joining us, you will participate in a unique adventure in this sector. We value individual initiative, proactivity, and the ability to provide creative solutions to our clients' needs. You will have the opportunity to grow alongside the company.
We firmly believe in the importance of customer satisfaction and strive to collect constructive feedback to continually improve our platform. Those passionate about customer service and continuous improvement will find a stimulating and rewarding environment with us.
Why Join Us:
II/ Main Responsibilities
Network Animation for Providers and Bookers:
Training Session Organization:
User Interviews:
KPI Monitoring and Analysis:
Operational Support and Relationship Management (15% of the time):
Required Qualifications:
Personal Qualities:
Remuneration:To be defined based on experience and qualifications.
We would be delighted to discuss our project and vision with you. Let's schedule a call to discuss it in more detail!
avenue de la praille 50
1227 Carouge GE